Syncing up your account also enables you to “send to desktop” or “send to mobile” rather than just snoozing an email and setting a time or date for it to swing back to you. Once that’s connected, however, the app automatically and intelligently syncs drafts between devices so you could, for instance, start an email on mobile during your commute and finish it from your desktop when you get to your desk. To make the feature work, users have to sign into all their devices with a Dropbox account. One of the key new features is the addition of drafts, which enables users to save responses that are unfinished and be able to complete them on any device. But Mailbox makes moving between the desktop and mobile apps a seamless, and actually a delightful, experience. The end result is that desktop users have the same ability to quickly breeze through their email by archiving, saving for later, or simply responding to the emails that need their attention. But it also meant adding keyboard shortcuts and other features to the desktop app that weren’t available on other devices.Īn early iteration of Mailbox for desktop A Seamless Experience Between Devices That means making sure that users can easily zoom through email using the gesture-swiping controls that they’re already used to with a mouse or trackpad. “But it’s not hard to build a bad one.”įor that reason, the Mailbox team took its time to develop the app and get everything just right. “It’s really hard to build a good desktop email client,” Underwood explains. And that’s part of the reason it took four months after it was first announced for the desktop version to be released in beta. For Mailbox, the challenge there was to create the best experience out of about three decades of desktop email clients. Most other mobile clients at the time were clamped-down desktop clients,” Underwood said.īut the situation on the desktop was different. “The opportunity for us with mobile was to reimagine what it’s like to interact with your mail. While the mobile app was excellent for when users were in triage mode - that is, when they were quickly deciding which emails to archive, which to respond to, and which to snooze for later - it was decidedly less useful for composing messages of any length or substance. On desktop that meant creating an experience that is fundamentally less simple but more powerful. In bringing Mailbox to new devices, he said the team’s goal was to create a fluidity of experience while leveraging the benefits of each platform. “Being in a mobile era is just shorthand for being in a multidevice era,” Mailbox founder Gentry Underwood told me in an interview. But the most important step in that process might be making its app available on the device where people do most of their actual work - and that’s the desktop.
With each new platform and each new feature, Mailbox gets more useful and makes its users more productive.
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That includes an improved search functionality and the introduction of auto-swipe, which intelligently learns to archive and snooze messages based on your previous interactions with them. Meanwhile, the company has also been adding support for more services - like Yahoo and iCloud - while also expanding the app’s feature set.
It’s really hard to build a good desktop email client.
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